Terms and Conditions
Last Updated: May 2026
Welcome to SynthetiX UK. These Terms and Conditions govern your use of our website and the purchase of any products from us. By placing an order, you agree to be bound by these terms.
1. General Usage & Research Disclaimer
All products sold by SynthetiX UK are strictly for **in-vitro laboratory research and development purposes only.
Not for Human Consumption: Our products are not medicines, food supplements, or cosmetics. They are not intended for human or animal ingestion, injection, or topical application.
Buyer Responsibility:The buyer warrants that they have the necessary equipment, knowledge, and safety protocols to handle these chemicals. SynthetiX UK accepts no liability for misuse.
2. Eligibility
By purchasing from this site, you confirm that:
* You are at least **18 years of age**.
* You are purchasing for legitimate research purposes.
* You are not an individual or entity prohibited from receiving these products under UK law.
3. Pricing and Payment
* **Currency:** All prices are listed in GBP (£).
* **VAT:** Prices are inclusive/exclusive of VAT as indicated at checkout.
* **Payment: we accept, Bank Transfer, Credit Card, Crypto]. Orders will not be dispatched until funds have cleared.
4. Shipping and Delivery
* **UK Shipping:** We ship via [Carrier Name] with tracked delivery.
* **Discreet Packaging:** All orders are shipped in plain packaging for privacy.
* **Risk of Loss:** Risk passes to the buyer upon delivery to the carrier. We are not responsible for delays caused by the courier service.
5. Returns and Refunds
Due to the nature of the products (perishable laboratory chemicals), we generally **cannot accept returns** once the seal is broken or the product has left our controlled environment.
* **Damaged Goods:** If a product arrives damaged, you must notify us within **48 hours** of receipt with photographic evidence.
* **Cancellations:** Orders can only be cancelled before they have been dispatched.
6. Limitation of Liability
To the maximum extent permitted by UK law, SynthetiX UK shall not be liable for any special, incidental, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the **laws of England and Wales**. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact Information
For any questions regarding these terms, please contact us at:
syn@synthetixuk.net